We are committed to protecting your personal information and ensuring its privacy, security, and transparency in line with the General Data Protection Regulation (GDPR).
1. Information We Collect and Why
To process your order efficiently, we may collect and retain the following details:
- Name
- Email Address
- Telephone Number (optional)
- Company Name (optional)
- Billing Address
- Shipping Address (if different from Billing Address)
- Items Ordered
- IP Address
Payments are handled by third-party processor Stripe, Inc. and customer information is shared between Eco Packaging and the payment provider.
2. How We Use Your Information
All personal information we collect is processed in accordance with the Data Protection Act and GDPR. We use this data exclusively to manage and fulfil your order, communicate with you about your purchase, and, where you have consented, provide updates on our services.
3. Data Sharing
Your information will not be shared with third parties unless required by law or to fulfil your order. Any third-party processors we use adhere to GDPR standards to protect your personal data.
4. Security Measures
Our website is protected using an SSL Certificate, which encrypts data transmitted to prevent unauthorised access. We maintain strict security measures to safeguard your information, and we regularly review these measures to ensure ongoing compliance.
5. Your Rights
Under GDPR, you have the right to access, correct, and, in some cases, delete the personal information we hold. If you wish to exercise these rights or have any questions about this Privacy Policy, please contact us.
Contact Information
If you have any questions about our Privacy Policy or your personal data, please reach out to us directly.